Having looked at the processes involved with the issue and collection of Controlled Drugs, the Practice has decided to make a few changes to improve certain elements of the process. To ensure that controlled drugs are only collected by legitimate people Reception Staff will be asking for proof of identity before handing over a Controlled Drug Prescription.
This will not affect you if you currently have your prescriptions sent to a Pharmacy, however if you have someone else pick up your prescriptions we will require a letter from you authorising them and they will have to provide the receptionist with some proof of ID, ideally something containing a picture of them.
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