Heart of Lincoln Medical Group - Newark Road Site

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Launch of our new Leg Ulcer Service

Please note that from 9^th January 2024 our Leg Ulcer Service will be provided by The Leg Ulcer Specialist Service Team from NHS Lincolnshire Community Health Services NHS Trust.

The service provides specialist assessment and ongoing management for patients with a lower limb wound above the ankle and below the knee which has been present for six weeks or longer and is not healing.

Patients who currently use the service do not need to do anything and will be contacted to arrange future appointments.

The service will be provided from:

2^nd Floor
Newland Health Centre
34 Newland
Lincoln
LN1 1XP

The service will offer an improved patient experience and clinical outcomes, as the service is provided by clinical nurse specialists, registered nurses and healthcare support workers who have additional training and extended knowledge and skills in leg ulcer management. 

If you have any general questions please contact a member of your GP practice team. If you are eligible you will receive communication including appointment details directly from the Specialist Service Team.

We are now asking patients to pay for any chargeable services upfront.  This includes letters, claim forms and firearms forms, along with medical reports.  Please be aware that this is ‘cash only’.

Access to Health Records Online 

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We're now letting you see all the information within your health record. If you are over 16 and have an online account, such as through the NHS App, NHS website, or other GP online services and apps, you will now automatically be able to see all future information entered on your medical record. Some people can already access this feature, this won't  change for you.

This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your doctor (GP). You will only be able to see information from 18 October 2023. For most people, access will be automatic, and you won't need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before you are given full record access to make sure that having access is of benefit to you. If you are concerned that seeing your records is not right for you, you should speak to your practice.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your GP health record by requesting this information via reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.

The NHS App, website and other online services are all very secure.  You'll  need to make sure you protect your login details. Do not  share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff. You can also read more by going to www.nhs.uk/gp-record.

There is no longer a requirement to wear a face mask when you attend the surgery, however please note that some staff and patients may continue to wear one if they prefer or feel safer doing so.